Senior Shield Legal (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website (seniorshieldleg.com), use our legal services, or communicate with us.
By accessing or using our Site, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
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Personal Identifiers: Full name, email address, phone number, postal address
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Service-Related Data: Legal documents submitted by you, notes from consultations, and records of your legal needs
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Technical Data: IP address, browser type, device information, operating system, and usage data collected via cookies
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Payment Information: Billing details used for processing payments (secured through third-party processors)
2. How We Use Your Information
We use your personal data for the following purposes:
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To deliver legal services you request
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To respond to inquiries or customer support requests
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To communicate service updates or changes
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To improve our website functionality and user experience
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To ensure legal compliance and enforce our Terms of Use
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To send you relevant information about services or events (only with your explicit consent)
3. Data Retention
We retain personal information only for as long as necessary to fulfill legal, contractual, and business obligations. Legal records related to services rendered may be retained for a minimum of 7 years in accordance with Australian legal practice regulations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following situations:
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With trusted service providers for hosting, payment, and IT support
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If required by law, regulation, legal process, or government request
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To protect our legal rights or prevent fraud or abuse
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With your explicit consent for referrals or external legal counsel collaboration
5. Your Rights and Choices
You have the right to:
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Access and request a copy of your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your data (subject to legal limitations)
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Withdraw consent for data processing where applicable
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Object to processing for direct marketing purposes
To exercise any of these rights, please email support@seniorshieldleg.com.
📘 Privacy Commitment
Senior Shield Legal is committed to protecting the privacy of older Australians and their families. We never collect more data than necessary and will always inform you when data is collected, how it will be used, and how long it will be stored. All data is stored on secure servers located in Australia, protected by industry-standard encryption and cybersecurity protocols.
🍪 Cookie Policy
We use cookies to enhance your experience on our Site. Cookies are small text files stored on your device to collect standard internet log information and visitor behavior data.
We use the following types of cookies:
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Essential Cookies – required for the operation of the website
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Performance Cookies – help us understand how visitors use our Site
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Functionality Cookies – remember your preferences and settings
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Analytics Cookies – track website traffic and interactions (e.g., Google Analytics)
You can manage your cookie preferences through your browser settings. By using our website, you agree to our use of cookies unless disabled manually.
🇪🇺 GDPR Compliance
If you are located in the European Union or interacting with us from the EU, you are protected by the General Data Protection Regulation (GDPR). Under GDPR, you are entitled to:
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Transparent information about how your data is collected and processed
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The right to data portability
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The right to restrict processing or request erasure
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The right to lodge a complaint with a supervisory authority
We process personal data lawfully, fairly, and transparently, and only for specified purposes. All personal data requests under GDPR will be addressed within 30 days.
For all GDPR-related inquiries or data access requests, contact us at:
support@seniorshieldleg.com
🔐 Security
We implement a range of physical, administrative, and technical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed 100% secure, and you use our Site at your own risk.
📎 Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. All updates will be posted on this page and will take effect immediately upon publication. Please review this policy periodically to stay informed.
If you have any questions or concerns about this Privacy Policy, feel free to contact us at:
📧 support@seniorshieldleg.com